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Get reliable support for your restaurant booking operations with PickTables. Our team helps UK restaurants with reservations, table availability, account setup, platform onboarding and everyday booking-management questions so your staff can use PickTables with confidence.
Whether you’re setting up your restaurant for the first time, managing availability before a busy service or looking for help with your PickTables account, practical guidance is available to help keep your booking workflow running smoothly.
Guest profiles
Dinner reviews
Restaurant partners
Experiences
PickTables support is designed around the everyday needs of restaurant owners, managers and front-of-house teams. Get practical help with reservations, table availability, booking settings and account questions without having to navigate unrelated systems.
Get help understanding reservation statuses, booking requests, confirmations, cancellations and other questions related to your restaurant's reservation workflow.
Get guidance when configuring tables, capacities, service periods, booking intervals, turn times, closures and the availability guests see when searching for a table.
Get assistance with your PickTables account, restaurant profile, platform settings and the tools your team uses to manage everyday booking activity.
Give owners, managers and front-of-house staff access to useful guidance designed around real restaurant booking and service workflows.
Support shouldn’t begin only when something goes wrong. PickTables provides guidance that helps restaurant teams understand the platform, configure their booking workflow and become more confident managing reservations.
Find practical information about restaurant reservations, platform settings and common booking-management tasks when your team needs a quick answer.
Help managers and staff understand how to use PickTables effectively with clear guidance around the features relevant to their daily responsibilities.
Get guidance when setting up your restaurant profile, tables, availability and reservation preferences so your venue can start with the right configuration.
Every hospitality business operates differently. PickTables supports independent restaurants, multi-location restaurant groups, pubs, bars and hotel dining teams with guidance relevant to their booking setup and day-to-day reservation management.
From configuring a single venue to managing booking workflows across multiple restaurant locations, your team can get help understanding the PickTables features that support your operation.
From your first question through to resolution, the PickTables support process is designed to give your restaurant clear guidance and keep communication straightforward.
Send your question with the relevant restaurant, account or booking information so the team can understand the issue clearly.
Your query is reviewed and directed to the appropriate team member based on the type of booking, account or platform support required.
We'll help you understand the relevant settings or next steps so your team can move forward with confidence.
For issues that require further investigation, the conversation can continue until the relevant question has been addressed.
Reliable restaurant software support isn’t only about fixing technical problems. It should help your team understand the platform, reduce booking confusion and maintain accurate information for both staff and diners.
Give staff clearer guidance around reservation statuses, availability and booking settings.
Understand how tables, services, closures and existing reservations affect the times available to diners.
Help managers and staff use reservation information more confidently before and during service.
Connect your booking workflow with the right restaurant management solutions.
Real feedback from restaurant owners and managers who rely on PickTable every day.
The support team at PickTables is outstanding. Whenever we've had an issue during service, they've resolved it within minutes. Complete peace of mind for our team.
Onboarding was seamless, and every time we've reached out since, the team have been genuinely helpful. It doesn't feel like dealing with a tech company — it feels like a partnership.
The knowledge base alone saved us hours. But what really impressed us was that a real person followed up to make sure we were fully sorted. That level of care is rare.
Explore practical PickTables guides covering restaurant reservations, table management, hospitality technology, guest experience and restaurant operations.
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PickTables can help restaurant teams understand reservations, table availability, venue settings, service periods, booking intervals, restaurant profiles, onboarding and other areas related to using the PickTables platform.
Yes. PickTables can provide guidance during restaurant setup so your team understands how to configure the venue profile, tables, service periods, availability and relevant booking settings before using the platform with guests.
Yes. Your team can get guidance on the settings that influence online availability, including configured tables, capacities, service periods, booking intervals, turn times, closures and existing reservations.
Yes. PickTables support can help your team understand the settings used for restaurant reservations, including availability, booking times and relevant confirmation workflows supported by the platform.
PickTables supports eligible multi-location restaurant operations. Each venue can have its own restaurant profile and booking setup, while restaurant groups can use the appropriate PickTables solution for their operational requirements.
Yes. Restaurant owners, managers and relevant team members can use available guidance and support resources to better understand the features they use for everyday booking operations.
If you experience an issue with PickTables functionality, provide the venue, affected feature and what happened when contacting the team. This helps the support request be reviewed more effectively.
Explore the PickTables restaurant reservation system to learn how online bookings, live table availability, booking rules and venue controls work together.
Whether you’re exploring PickTables for your restaurant or need more information about booking, onboarding or account support, tell us about your requirements and our team can direct your enquiry appropriately.
PickTables is a UK restaurant reservation and table booking platform helping diners book tables online and helping hospitality businesses manage reservations, guests, reviews, and growth from one connected system.
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