01
Connected to the Guest Journey
Keep supported feedback closer to your wider reservation workflow.
From eligible completed visits
Reviews alongside bookings
Restaurants, pubs, cafés & hotels
Feedback in your PickTables workflow
Guest reviews are most useful when they come from genuine dining experiences. PickTables allows eligible customers to leave ratings and written feedback following completed restaurant reservations.
Restaurant owners can use this feedback to understand the guest experience, identify recurring concerns, and recognise what customers appreciate about their venue.
Give eligible diners an opportunity to rate and review their restaurant experience after a completed visit.
Collect customer ratings and written comments to provide more useful context around each experience.
Access restaurant feedback through your PickTables workflow instead of disconnected manual records.
Use genuine feedback to identify what is working well and where your team may need attention.
Create a clearer feedback journey that starts with a genuine restaurant booking and continues after the dining experience.
A customer discovers your venue and completes an eligible reservation through PickTables.
The reservation progresses through the normal restaurant booking workflow.
After an eligible completed visit, the diner can provide a restaurant rating and written review.
Restaurant owners can view relevant customer reviews from their PickTables portal.
Look for recurring comments and use those insights to support better restaurant service.
Restaurant reviews should do more than display a star rating. They can provide useful information about what guests value, where expectations are being met, and where your team may need to improve.
Review ratings and written feedback to understand how guests perceive their experience.
Look for repeated comments that may highlight strengths or areas requiring attention.
Understand what guests consistently appreciate about your food, service and hospitality.
Use customer feedback alongside booking and operational information.
Online reviews can influence how diners evaluate a venue, but feedback is more useful when it is connected to a genuine customer experience.
Post-visit reviews provide context from customers who have experienced the venue.
Authentic experiences can help future diners make more informed choices.
Recurring comments can highlight potential service and experience improvements.
Showing that customer feedback matters supports a guest-focused hospitality approach.
Review management works best when it is not completely separated from the rest of your restaurant operations. PickTables keeps supported review functionality within the wider restaurant platform.
Keep relevant booking activity organised for your restaurant team.
Maintain useful reservation context around customer visits.
Allow eligible diners to provide post-visit feedback.
Access supported tools from one venue-owner environment.
Use the same connected PickTables approach across a range of hospitality businesses.
Keep customer reviews and reservations organised without relying on separate manual systems.
Give growing hospitality businesses a clearer workflow across supported venues.
Collect useful feedback from eligible dining visits while managing bookings and venue activity.
Give customers a simple route to share their experience following eligible reservations.
Keep restaurant reservations and guest feedback inside a broader hospitality workflow.
Restaurant reviews are one part of the guest journey. PickTables connects supported review functionality with the wider tools used to manage restaurant demand and operations.
Allow guests to search available times and make restaurant reservations online.
Understand reservation activity, covers, cancellations and restaurant booking performance.
Keep relevant guest and reservation information available for your restaurant team.
Help diners find your venue by location, cuisine, occasion and availability.
PickTables connects guest discovery, restaurant reservations, booking management and supported customer reviews within one platform designed around everyday hospitality operations.
Keep supported feedback closer to your wider reservation workflow.
Designed around venue operations, restaurant bookings and hospitality workflows.
Supported reviews can follow eligible completed restaurant visits.
Use supported booking, guest, reporting and review functionality in one environment.
Position the page around restaurants and hospitality businesses operating across the UK.
Bookings, guests, feedback and restaurant operations working together.
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Restaurant review management software helps hospitality businesses collect, organise and use customer feedback. PickTables includes supported review functionality within its wider restaurant reservation and management platform.
Eligible PickTables customers can leave ratings and written feedback following supported completed restaurant visits. Restaurant owners can review relevant customer feedback through their PickTables environment.
PickTables is designed to collect reviews from eligible diners following completed restaurant visits, helping connect feedback with a genuine dining experience.
Feedback from genuine visits can provide more relevant information about the customer experience while helping future diners understand what previous guests thought about a venue.
Yes. Guest feedback can reveal recurring comments about service, food, hospitality and the overall dining experience.
PickTables provides its own supported restaurant-review functionality. Only claim external review-platform integrations if they are actively supported by the current product.
PickTables supports venue-management plans for different restaurant requirements. Use the current pricing comparison to describe available multi-venue limits accurately.
Tell us about your restaurant, venues and current booking workflow. Your team can then explore the most relevant PickTables tools.
PickTables is a UK restaurant reservation and table booking platform helping diners book tables online and helping hospitality businesses manage reservations, guests, reviews, and growth from one connected system.
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